Privacy Policy

This Privacy Policy applies to Allan & Friends Studios Sdn Bhd (“AFS”). It sets out how AFS uses and protects any information that you give to AFS when you use this website.

 

AFS is a private limited company registered in Malaysia (SSM Company number 201601012150) and a registered office at 13 Lorong Awan 4, Kuala Ampang, 68000 Ampang, Selangor, Malaysia.

 

For the purposes of the General Data Protection Regulation (“GDPR”), and other applicable data protection laws, AFS is the data controller. Our data protection officer can be contacted at allanandfriends@gmail.com.

 

If you have made a booking with us regardless of whether the entertainer or supplier is directly employed by AFS or a third party supplier, such other supplier(s) are also a “data controller” for the purposes of the GDPR. 

 

We collect, use and disclose Customer Data (as defined below) in order to provide you with a safe, smooth, efficient, and customised experience with us. The collection, use, and disclosure of Customer Data enables us to provide services and products that are most likely to meet your needs and requirements. This Privacy Policy outlines our policy and responsibility in relation to the collection, use, and disclosure of Customer Data.

 

By continuing to use our services, you signify that you have read and understood this Privacy Policy. If you are based in Malaysia, you provide your consent to us collecting, using, and disclosing your personal data in accordance with this Privacy Policy.

What is Personal Data?

“Personal Data” means any information relating to an identified or identifiable natural person.

The types of Personal Data that we collect directly from you or from third parties depend on the circumstances of collection and on the nature of the service requested or transaction undertaken. It may include:

a) personal information that links back to an individual;

b) contact information;

c) payment information;

d) travel information;

e) health information;

f) technical information; and

g) statistical data.

How do we collect your Personal Data?

We may collect and receive Personal Data directly from you or from your authorised representatives (i.e. persons whom you have authorised, persons who have been validly identified as being you or your authorised representative pursuant to our security procedures), from third parties (e.g., event agent or service providers) or the Personal Data of your relatives or principal where you disclose same on their behalf, including when you:

a)  use any of our services, including all entertainment and rental services;

b)  use or access our Website or Mobile Apps, particularly when completing the "contact us" section during the course of a booking, even if you do not confirm or complete the booking;

c)  communicate with us such as by email, telephone, in writing, or through our customer services pages or social media platforms; or

d)  register, create or modify an online or in-app account with us, including downloading the external WhatsApp application.

We may receive your Personal Data from other associates connected with us within the entertainment and other related suppliers (s) network.
 
We may also collect your Personal Data from publicly available sources through our Website or Mobile Apps and other channels including our social media platforms or our subcontractors where you have consented to provide your Personal Data to them or where we subcontract them to assist us in providing services to you (e.g. balloon and banner printers and transporters). 

Where another person makes reservations on your behalf, you undertake and will ensure that you have authorized the disclosure of your Personal Data and are aware of the terms and conditions of this Privacy Policy. Where you are booking on behalf of another person, you represent and warrant that you have the consent of those persons to provide their Personal Data. In addition, where you are booking on behalf of children (those below 18 of age), please ensure that you are over 18 and have appropriate authority.

 

Where you disclose Personal Data on behalf of another person, you undertake and will ensure that the individual whose Personal Data is supplied to Allan & Friends Studios Sdn Bhd has authorized the disclosure, is informed of and consents to the terms and conditions of this Privacy Notice. Where the disclosure is in respect of a child’s Personal Data, you should do as only as the parent or legal guardian of that child and enter into relevant contracts on behalf.

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